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How to Contact Bright Horizons:
For general information and comments, please contact parents@brighthorizons.com or call 866-854-1958.
For Employer Solutions, please call: 800-453-9383
For questions or information on new center openings, please contact welcome@brighthorizons.com.
If you are a parent from a member client company and are looking for back-up child care, please contact us at parents@brighthorizons.com or 866-273-2773.
If you are a parent from a client company that participates in Bright Horizons Back-Up Care and you are looking to schedule care, please contact us at 877-BH-CARES or visit https://clients.brighthorizons.com/.
For client services and employer solutions, please contact clientservices@brighthorizons.com.
For HR/Benefits information, please contact the benefits helpdesk at benefits@brighthorizons.com.
World Headquarters
Bright Horizons Family Solutions
2 Wells Ave.
Newton, MA 02459
617-673-8000