Benefits Brokers and Consultants
Help your clients solidify their standing as employers of choice with a comprehensive suite of impactful and equitable family care and education benefits through one trusted partner.
Why Bright Horizons
One partner across all life stages
From centers to in-home caregivers, camps, tutoring, and beyond – Bright Horizons ensures reliable, high-quality care that leaves a lasting impact on your clients’ employees.
Unmatched employee experience
As the only care provider that owns or directly contracts our entire network of care services, we can ensure a seamless client employee experience, including the industry’s only instant booking option, as well as 24/7 call center support.
Safety and security
Our care is insured with $25M minimum of liability and risk management protection, and clients are indemnified, minimizing their risk and exposure.
Benefits that drive your clients’ bottom lines
When employees are distracted, stressed, and overwhelmed at home, they can't be fully engaged at work. Bright Horizons’ comprehensive family care benefits empower your clients’ workforces and their families, increasing retention, maximizing productivity, and helping deliver better business outcomes.
Back-up care
Instantly connect your clients’ employees with the child, elder, or pet care they need to stay present and engaged at work.
Elder care
As your clients’ workforces evolve, so do their care needs. Ensure employees can make informed decisions about high-quality, long-term care for their aging parents or relatives.
College Coach
Spare your clients’ working parents from the time and stress of navigating the college process by enlisting an admissions expert to guide their young scholar.
Enhanced Family Supports
Extend your clients’ benefit offerings even further with exclusive access to care programs, discounts, and curated 1:1 support.
On-site or near-site child care
The most tangible commitment your clients can provide to employees. Companies offering on-site care see 7x higher worker retention rates and 9x more loyal employees.
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Partnering with Bright Horizons
As the only provider with hands-on operational experience in every care category, Bright Horizons works with you to quickly review program options and pricing. Together, we’ll craft a benefits package to meet the unique needs of every client.
Frequently Asked Questions for Brokers and Consultants
What types of back-up care are available to clients?
Our vast network of care ensures a variety of options, including both in-home and center-based care, as well as tutoring and camps. Care is there when employees need it and can be flexed to accommodate a nontraditional work schedule. Back-up care is available for:
- Infants, toddlers and preschoolers
- School-age children
- Elderly relatives
- Tutoring – for dependents of all ages
- Pets
Do you offer reimbursable care?
While the vast majority of care requests can be directly sourced by owned and operated providers, we understand that sometimes self-sourced care is needed by employees. For these instances, we offer two primary reimbursement options:
- Traditional reimbursement – Employees find a caregiver through personal connections and reimburse the cost with their employer
- Enhanced reimbursement – Employees can integrate their personal connections into Sittercity, our national database of verified in-home caregivers, giving them a wider range of trusted providers to choose from
Configured to client preferences, these options provide an easy-to-use, secure way to reimburse employees for care from our nationwide network of verified providers or friends and family.
How large is Bright Horizons’ network?
If employees are not able to find care in-network, we offer flexible options to find their own care, including through their friends and family, and request reimbursement.
How is pricing determined?
How does the back-up care booking process work?
What risk management is in place for employers?
How do I know that I can recommend Bright Horizons with confidence?
Bright Horizons’ dedicated account management team works with brokers and their clients every step of the way to ensure successful implementation and internal communication of benefits.
Hear from JPMorganChase employees on how family care benefits from Bright Horizons have impacted their lives.
