Back-Up Care

It’s not just a benefit. It’s a village.

What happens when families need employees, but work does, too? Employees with back-up care contact us, and we find care — fast — for scheduled and unplanned care gaps alike. Child care, elder care and more. More than a million workdays saved every year.

Explore back-up care for your employees
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Leading brands back-up their people with Bright Horizons Back-Up Care

Back-up care 101

The guide to a program that works.

What to include, how to create it, how to reach employees; everything you need to know for a winning employee experience.

Get the guide

High-quality care. The largest back-up care provider.

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Child care
Planned and last-minute care coverage in-center and in-home.
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School-age care
School break programs, summer camps, and nationally known tutors to ease school-related stress.
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Elder care
In-home care at the loved one’s home or the employee’s, plus coaching to help people with the complex issue of long-term plans.
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Coverage people can count on
The largest care network built with employees in mind.
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Networks they trust
Not just any back-up care; Bright Horizons centers, camps, and partners that meet our standard of excellence.
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Speed and dependability that delivers
More next-day care than anyone else, with the benefit of instant booking – the only ones in the industry to offer it.

Benefits of back-up care

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Recruitment

Wellstar: A prominent healthcare system elevates its brand above the rest in a highly competitive field 

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Culture

SEI: A leading consulting firm creates a culture that pays off in serious retention

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Retention

The Boyd Group: A collision repair organization uses its back-up care program to take its talent strategy to the next level

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Created for workforces, scaled just for yours

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Benefits equity

Coverage for employees across life stages, for family members two-legged and four

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Managed risk

Industry-leading insurance and indemnification

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Best-in-class

Providers employees trust, feel good about, and want to use

Explore solutions for your employees

Family care benefits have never been more important, for your employees and for your business

See how Bright Horizons can support your team.

Ready to get started?

Learn what back-up care would look like at your business