Back-Up Care

Benefitting employees and employers alike 

What do working caregivers do when work-life conflicts inevitably arise? Employees with back-up care contact us, and we find care — fast — for scheduled and unplanned care gaps alike. From back-up child care, elder care, and more, Bright Horizons saves organizations more than a million workdays every year – no other provider even comes close.

Explore back-up care for your employees
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Leading brands back up their people with Bright Horizons Back-Up Care

Back-up care 101

The guide to a back-up care program that works

Learn what to include in your back-up care program, how to create it, and how to reach employees. It’s everything you need to know for a winning employee experience.

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High-quality care from the largest back-up care provider

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Back-up child care
Planned and last-minute care coverage in-center and at-home
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School-age care
School break programs, summer camps, and a national network of tutors to ease school-related stress
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Elder care
In-home care at either the employee or loved one’s home, plus coaching to help with long-term care plans
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Coverage people can count on
The largest vetted network of education and care covering all dependents, including infants, children, seniors, and pets
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Networks they trust
Not just any back-up care; Bright Horizons centers, camps, and partners that meet our standard of excellence
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Speed and dependability that delivers
More next-day care than anyone else, with the benefit of instant booking – the only provider in the industry to offer it

Benefits of back-up care

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Recruitment

Wellstar: A prominent healthcare system elevates its brand above the rest in a highly competitive field 

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Culture

SEI: A leading consulting firm creates a culture that pays off in employee retention

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Retention

The Boyd Group: A collision repair organization uses its back-up care program to take its talent strategy to the next level

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Back-up care that meets your unique needs

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Benefits equity

Coverage for employees across life stages, for family members two-legged and four

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Managed risk

Industry-leading insurance and indemnification

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Best-in-class

Owned or directly contracted providers employees can feel good about

Explore solutions for your employees

Family care benefits have never been more important, for your employees and for your business

See how Bright Horizons can support your team.

Ready to get started?

Learn what back-up care would look like at your business