CORPORATE RESPONSIBILITY
Bright Horizons has been changing the way employees and their families work for 35 years. Back in 1986, we saw that access to high-quality child care was an obstacle for working parents. Partnering with employers to provide on-site child care centers became just one way we responded to help whole organizations work more effectively.
Today we are a leading provider of high-quality early education and child care, family care solutions, and workforce education services that are designed to help working families and client employees thrive personally and professionally—tools used by more than 1,350 of the world’s top employers and by hundreds of thousands of working parents and learners.
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OUR IMPACT
- 26,000 Bright Horizons Employees Across the Globe
- 1,000 Child Care Centers and Nurseries Worldwide
- 1 Child and Family at a Time
People
Our business is about serving people and our success depends on attracting, developing and retaining talented and highly qualified employees.
Culture
To achieve our mission and deliver results, we put our HEART principles in everything we do – Honesty, Excellence, Accountability, Respect and Teamwork.
Diversity, Equity & Inclusion
Bright Horizons is made up of employees, children and families from many cultures, backgrounds and experiences. We understand the importance of creating an inclusive environment where everyone has a sense of belonging.
Community
Bright Horizons and our employees actively support the communities in which we work and live.
Governance & Ethics
Our governance and ethics practices provide a framework within which we can pursue the strategic objectives of the Company and ensure the long-term success of our business.
To deliver results, we put our HEART in everything we do. Our HEART Principles are the core tenets of our mission and our culture. Our corporate and social responsibility and philanthropic efforts are aligned with our mission and values, supporting initiatives that combine our knowledge, experience and compassion—both as an organization and as individuals. These efforts and principles are embedded throughout our operations, and our unique business model affords us the opportunity to not only build a sustainable long-term organization, but to also have a significant impact on the children, families and adult learners we work with, the communities where we live and the educators and staff we employ.
Bright Horizons'
Heart Principles
Bright Horizons’ HEART Principles are the foundation of our culture and how we interact with one another when we are at our best. These values — Honesty, Excellence, Accountability, Respect, Teamwork — guide all of us in the work we do each day.
onesty
Within the Bright Horizons family, we create an environment of honesty and trust by communicating openly and authentically with one another and respecting the opinions of those with whom we work. We listen to the needs and concerns of those we serve and respond with a sense of urgency.
xcellence
Quality is a description we earn and maintain every day by creating healthy and safe environments for our employees and the children in our care and attending to the smallest details in all that we do. We are doing serious and important work.
ccountability
We are accountable for our actions. We acknowledge and learn from our mistakes; we do not dwell on them. We ask the question “why not?” before we say “no,” with the understanding that an unconditional “yes” is not always the appropriate answer.
espect
We strengthen our organization by being intentional about respecting individuality, embracing diversity and inclusion, and never allowing acts of nonacceptance. We give each child, family, colleague, learner, and client our full attention.
eamwork
We collaborate to achieve our goals and find ways to celebrate our successes. We take pride in what we do, never losing sight of the joy and fun in our work. We acknowledge each other’s contributions and say, “thank you.”